About

Live Plan Build exists because small businesses deserve better systems.

We help owners and teams stop carrying the whole business in their heads, stop paying for tools they do not use, and stop losing opportunities to friction that could be fixed.

A barbershop owner serving a client in his neighborhood shop
Jenn Palmer, founder of Live Plan Build, smiling in a professional portrait

From the founder

AI did not replace me. It gave me leverage.

I do not talk about AI because I learned a bunch of technical terminology. I talk about it because I experienced what happens when technology finally works with the way your mind works.

AI did not give me my experience. It did not give me 20 years of understanding sales, technology, and customer experience. It did not give me my ideas, my ability to understand people, or my relationships. It did not create Live Plan Build.

What it gave me was leverage. It helped me take everything that was already in my head and turn it into something I could actually execute. It helped me organize ideas, communicate more clearly, research faster, build systems, question assumptions, create processes, and move from thinking about something to actually building it.

That is what I want other business owners to experience. Not "look at all the cool things AI can do," but "imagine what you could do if everything did not have to live in your head anymore."

Jenn Palmer

Founder, Live Plan Build

What guides us

Principles that shape every recommendation.

People first

Technology should make work easier for the people who do it and the customers who depend on it. If it creates more friction, it is the wrong solution.

Clarity before complexity

You cannot automate a mess. We make the work visible first, then build systems that match how the business actually runs.

Build with, not for

We help owners and teams understand what we are building and why, so the system survives long after we step back.

A boutique owner helping a customer choose merchandise at the counter

Our pricing philosophy

Multiple entry points. One honest conversation.

LPB offers multiple entry points based on the size of the business, the complexity of the problem, and the work involved, so smaller services remain accessible while established businesses receive the depth of support their operations require.

The LPB Promise

You just need to know what is hurting. We will help you figure out what comes next.

You do not need to know what system you need.

You do not need to understand AI.

You do not need to know what a CRM is.

You do not need to walk through our door with the solution.