About
Live Plan Build exists because small businesses deserve better systems.
We help owners and teams stop carrying the whole business in their heads, stop paying for tools they do not use, and stop losing opportunities to friction that could be fixed.
From the founder
AI did not replace me. It gave me leverage.
I do not talk about AI because I learned a bunch of technical terminology. I talk about it because I experienced what happens when technology finally works with the way your mind works.
AI did not give me my experience. It did not give me 20 years of understanding sales, technology, and customer experience. It did not give me my ideas, my ability to understand people, or my relationships. It did not create Live Plan Build.
What it gave me was leverage. It helped me take everything that was already in my head and turn it into something I could actually execute. It helped me organize ideas, communicate more clearly, research faster, build systems, question assumptions, create processes, and move from thinking about something to actually building it.
That is what I want other business owners to experience. Not "look at all the cool things AI can do," but "imagine what you could do if everything did not have to live in your head anymore."
Jenn Palmer
Founder, Live Plan Build
Why we are different
We do not sell AI. We sell capacity.
Capacity for the owner to think. Capacity to serve more customers. Capacity to follow up. Capacity to grow. Capacity to stop carrying the entire business in their head. Capacity to take an opportunity when it finally arrives.
AI may be part of how we create that capacity. Automation may be part of it. Better processes may be part of it. Sometimes a simple change may solve the problem. The technology serves the business. The business does not serve the technology.
Where we meet businesses
LPB meets businesses where they are.
Not every small business needs a comprehensive transformation. And not every problem requires a massive project. A solo business owner doing its first $50,000 has different needs than a company doing $750,000 with five employees. A company preparing for explosive growth has different problems than an owner who simply needs to stop missing calls.
Quick Win
For a business with one defined problem that needs solving now. One problem. One defined solution. One measurable improvement.
Business Foundation
For the business where several things are not working together, or where nobody can say where the problem starts. We trace the whole operation, then build the connected pieces in priority order.
Business Build
For businesses ready to build the infrastructure for their next stage of growth. Systems, automations, customer journeys, websites, payment processes, lead management, scheduling, AI workflows, training, and technology connections.
Continued Support
Optional and always your call. After the building is done, LPB can stay on to maintain, improve, and adapt what was built as the business changes.
What guides us
Principles that shape every recommendation.
People first
Technology should make work easier for the people who do it and the customers who depend on it. If it creates more friction, it is the wrong solution.
Clarity before complexity
You cannot automate a mess. We make the work visible first, then build systems that match how the business actually runs.
Build with, not for
We help owners and teams understand what we are building and why, so the system survives long after we step back.
Our pricing philosophy
Multiple entry points. One honest conversation.
LPB should have multiple entry points based on the size of the business, the complexity of the problem, the number of employees, annual revenue, and the services being implemented.
A microbusiness should be able to work with us without purchasing an enterprise-sized solution. An established business with significant operational complexity should not receive a $15,000 transformation for the price of a Quick Win.
The smaller services create accessibility. The assessment creates clarity. The implementation creates transformation. And businesses can grow with LPB instead of having to be "big enough" before they are allowed through the door.
The LPB Promise
You just need to know what is hurting. We will help you figure out what comes next.
You do not need to know what system you need.
You do not need to understand AI.
You do not need to know what a CRM is.
You do not need to walk through our door with the solution.
Let's get started
Show us what's not working.
One conversation. No jargon, no pressure. Tell us how the business runs today and we'll tell you honestly where we can help.